Privacy policy

Sprklar Energy ("we", "our", "us") is an independent sustainability consultancy based in Hockley, Essex.

Registered Office (for correspondence only): 5 Brayford Lane, London, E1 0SG.

We provide sustainability and energy efficiency services to organisations across the UK.

Sprklar Energy is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website https://www.sprklar-energy.co.uk and our services. We may update this policy from time to time, and will publish an updated version to our website.

Information We Collect

We may collect the following types of personal information when you interact with us:

Contact Details - such as your name, email address, phone number (when you complete our contact form, email us, or use WhatsApp Business).
Business Information - details you provide about your company if you make an enquiry.
Website usage data - such as IP address, browser type, pages visited, and how you use our website (via cookies and analytics tools).
Communication - any messages or correspondence you send us.

How We Use Your Information

We use your personal information to:

Respond to your enquiries and provide our consultancy services.
Manage our relationship with you.
Improve our website and services (e.g. using analytics).
Meet legal and regulatory obligations.

We will not sell or rent your personal information to third parties.

Sharing Your Information

We may share your information with:

Service Providers such as our website host, email provider, or analytics tools.
Regulators or legal authorities if required by law.
Other third party companies who support the services we provide to you.

All third parties we work with are required to handle your data securely and in line with UK GDPR.

Cookies and Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to collect anonymous usage data and help improve your experience. You can disable cookies through your browser settings if you prefer.

Data Retention

We will only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including legal or reporting requirements.

Your rights:

Under UK data protection law, you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data.
Object to the processing of your data.
Request restriction of processing in certain circumstances.
Request transfer of your data to another service provider.

To exercise these rights, please contact us at: hello@sprklar-energy.co.uk.

Security

We take appropriate technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: hello@sprklar-energy.co.uk.